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Privacy Policy

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Effective Date: [Insert Date]

Warrior Herbs (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with us.

By using our website, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, billing/shipping address.

  • Payment information: processed securely through third-party providers (we do not store credit card details).

  • Order details: products purchased, order history.

  • Website usage data: IP address, browser type, cookies, and analytics (e.g., Google Analytics) to improve user experience.

  • Communications: any information you provide when contacting us directly.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your order, account, or enquiries.

  • To send you updates, promotions, or newsletters (if you have opted in).

  • To improve our website, products, and customer service.

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share information with:

  • Service providers: such as payment processors, shipping companies, and IT providers, only to the extent necessary to fulfil your order.

  • Legal authorities: if required by law, regulation, or court order.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and analyse traffic. You can disable cookies in your browser settings, though some features of the site may not work as intended.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Payment details are processed securely through our payment gateway providers (e.g., PayPal, Stripe) and are not stored on our servers.

6. Marketing Communications

You may choose to receive marketing emails from us. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated. To do so, please contact us at tribe@warriorherbs.com.

8. Overseas Disclosure

At times, service providers (such as cloud storage or payment processors) may be located outside of Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with the Australian Privacy Principles (APPs).

9. Changes to this Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date shown at the top.

10. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact us:

📧 tribe@warriorherbs.com
📞 0493 472 602

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

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